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FAQ – WorkTrek

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General

WorkTrek is cloud Computerized Maintenance Management Software (CMMS) that simplifies your maintenance activities, management of assets, work orders, contracts, resources, subcontractors and inventory.

Both small and big companies from all industries have needs for maintenance and asset management system.

Assets, organizations, contracts, resources and inventory are entered or imported to WorkTrek system. Users define preventive maintenance, create work orders and projects to track all relevant data.  Reports and KPI dashboards provide insights into performance of organization everyday operations in real time. Data analysis helps identify gaps between actual and goal performance, determine causes of those gaps, determine how process inputs affect outputs, and rank improvement opportunities. At the end organization can improve process performance by addressing and eliminating the root causes and control future process performance, update plan records on a regular basis and maintain employee training routine.

With efficient maintenance you increase your equipment availability, lower operating costs, extend asset life, reduce spare part inventory, get more control over preventive maintenance schedule and documentation and simplify access to maintenance data and statistics. In other words you save time and money and increase your organization competitiveness.

WorkTrek is a completely web based so you only need a web browser. There is no installation on your computer.

Trial

When you contact us you’ll have access to all Enterprise features for 30 days. If you want to trial a specific plan just contact us. At any point during your trial you can choose a plan and order it.

You’ll receive remainder about 10 days before the trial expires to add payment details. By adding payment details you can use WorkTrek after the initial 30 day free trial. If payment details have not been added or annual subscription invoice has not been paid your account will be deactivated.

Your data will be preserved for additional 60 days after the end of your 30 day free trial period. After 60 days your data will be deleted.

Purchase

Absolutely not. The price you see is the price you pay. There’s no contract, no setup fees, and all future updates for your plan are completely free.

No, you can elect to pay for what you need month-to-month or year-to-year. You can adjust or cancel your plan at any time without penalties.

You have complete flexibility to choose a month-to-month or annual subscription plan. You can change your plan at any time.

A user is any named person who logs into WorkTrek. Each user connecting to WorkTrek should have his own license. You can add as many users as you want to your plan at any time.