These Terms of Service (the “Agreement”) is a contract in electronic format between you as an end-user and WorkTrek, governing the use of WorkTrek – Computerized Maintenance Management and Asset Management Software (the “Service”). By accessing and using our Service, you are agreeing that you will be bound by and comply with the terms and conditions of this Agreement. The terms “WorkTrek”, “we”, “us” or “our” refers collectively to the licensor WorkTrek and our website worktrek.com (the “Site”). The term “you” or “your” refers to you as the user and licensee of our Service under this Agreement.
1. ACCEPTANCE OF TERMS
WorkTrek makes the Service available through our Site as provided in this Agreement. We provide our Service to you under and subject to the most recent version of this Agreement. We may update this Agreement at any time, without prior notice to you, by posting a new version at http://www.worktrek.com/terms-of-service . The latest Agreement will be posted on the Site for your review before using the Service. If you do not agree with all the terms and conditions of this Agreement, you must cease using the Service; your continued use of the Service will signify your acceptance of this Agreement.
2. DESCRIPTION OF SERVICE
The Service is designed to provide you with the capability to manage your service business. The Service is based on our Computerized Maintenance Management and Asset Management Software (the “Computerized Maintenance Management and Asset Management Software”) that is hosted by us or on our behalf and accessible by you remotely through our Site.
Subject to the terms and conditions of this Agreement, WorkTrek grants to you a limited, non-transferable, non-exclusive, non-sublicensable, revocable right and license to access and use our Service to support your business operations for the term of this Agreement unless sooner terminated; provided, however, that you may not use the Service in a resale capacity, or process third party data in a commercial service bureau environment, and WorkTrek retains all right, title and interest in and to all Computerized Maintenance Management and Asset Management Software applications and any materials supplied to you by us.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service in any way except as permitted under this Agreement in connection with developing your own service management programs; (ii) modify or make derivative works based upon the Service; (iii) create Internet “links” to the Service or “frame” or “mirror” any portion of the Service on any other server or wireless or Internet-based device; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product or service using similar ideas, features, functions or graphics represented by or incorporated in the Service, or (e) copy any ideas, features, functions or graphics represented by or incorporated in the Service.
As part of the Service, WorkTrek will provide and operate the servers, system software, and applications software, including our Computerized Maintenance Management and Asset Management functionalities available to you in connection with the Service as provided in this Agreement.
The Service will include remedial maintenance for the Computerized Maintenance Management and Asset Management Software our Service is based upon, including all updates, bug fixes, and upgrades to the Service Management Software that are implemented by us during the term of the Agreement.
7. AVAILABILITY OF SERVICE
Subject to the terms and conditions of this Agreement, WorkTrek will use commercially reasonable efforts to provide the Service for twenty-four hours a day, seven (7) days a week through the term of this Agreement. You agree that from time to time the Service may be inaccessible or impossible to use for various reasons, including periodic maintenance procedures or upgrades, service malfunctions and causes beyond our control or that are not reasonably foreseeable by us, including the interruption or failure of telecommunications or digital transmission links, hostile network attacks or network congestion or other failures (collectively, “Downtime”). WorkTrek will use commercially reasonable efforts to minimize any disruption, inaccessibility and/or inoperability of the Service in connection with Downtime, whether scheduled or not. WorkTrek will not be responsible for any damages or costs incurred by you, including without limitation, lost profits, if any, that may arise in connection with Downtime.
You agree to pay WorkTrek the fees specified in the plan corresponding to the Service level to which you have subscribed and number of named users accessing Service. The price list is updated at the page: http://www.worktrek.com . Payments are due in advance. The price list and billing methods may vary over time. Users can cancel their Account at any time. When users unsubscribe they are not charged any further but are responsible for all charges incurred up until cancellation. If you cancel your WorkTrek Service, WorkTrek is not obligated to refund Service charges already paid. Cancellation will take effect at the end of the current Service period unless an earlier date is requested.
9. YOUR REGISTRATION OBLIGATIONS
You represent that you are of legal age to form a binding contract and are not a person barred from receiving services. You also agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by the WorkTrek Service’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or WorkTrek has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, WorkTrek has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). You have the responsibility to safeguard your own login credentials, and are responsible for all activity occurring under your account.
You agree to comply with our acceptable use policies in connection with your use of the Service. You understand that all information, data, text, software, graphics, or other materials (“User Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such User Content originated. This means that you, and not WorkTrek, are entirely responsible for all User Content that you upload, post, e-mail, transmit, or otherwise make available via the Service. WorkTrek does not control the User Content posted via the Service and, as such, does not guarantee the accuracy, integrity, or quality of such User Content. WorkTrek takes no responsibility for, and shall not in any circumstances be liable in any way for any User Content or harm or damages arising therefrom, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any User Content posted, e-mailed, transmitted, or otherwise made available via the Service. You agree to not use the Service to:
(a) upload, post, e-mail, transmit, or otherwise make available any User Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable, or harm minors;
(b) impersonate any person or entity or falsely state or otherwise misrepresent your identity or affiliation with a person or entity;
(c) forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the Service;
(d) upload, post, e-mail, transmit, or otherwise make available any User Content that you do not have a right to make available under any law or under contractual or other relationships;
(e) upload, post, e-mail, transmit, or otherwise make available any User Content that infringes any patent, trademark, trade secret, copyright, or other property rights of any party;
(f) upload, post, e-mail, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” or any other form of solicitation;
(g) upload, post, e-mail, transmit, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
(h) disrupt the normal flow of dialogue, or otherwise act in a manner that negatively affects other users’ ability to engage in discussions or exchanges;
(i) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service;
(j) intentionally or unintentionally violate any applicable local, state, national, or international law;
(k) “stalk” or otherwise harass another; and/or
(l) collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs above. You acknowledge that WorkTrek has the right, but not the obligation, to pre-screen or monitor User Content, and that WorkTrek and its designees may in their sole discretion, refuse, move, or take down, remove or discard any User Content that is available via the Service and which in WorkTrek’s opinion violates the terms of this Agreement. You agree that you must evaluate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content. You acknowledge, consent, and agree that WorkTrek may access, preserve, and disclose your account information and User Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to:
(1) comply with legal process;
(2) enforce the terms of this Agreement;
(3) respond to claims that any User Content violates the rights of third parties;
(4) respond to your requests for subscriber service;
(5) protect the rights, property, interests, or personal safety of WorkTrek, its users, and the public; and/or
(6) prevent crime, or report a crime that has already been committed.
11. UNAUTHORIZED USE
You will notify us immediately of any unauthorized use of any password or account or any other known or suspected breach of security.
12. USE OF YOUR INFORMATION
Your information is used by WorkTrek for the following purposes:
- To deliver functionality and improve the WorkTrek site and/or the Service,
- To fulfill your requests for assistance with, or information about, the WorkTrek site and/or the Service;
- To conduct research about your use of the WorkTrek site and/or the Service and their functionality;
- To offer and/or integrate other services, products, features or functionality of WorkTrek of its Affiliates that may be of interest to you; and
- To integrate services, products or features from WorkTrek’s business partners and service providers that we believe will enhance your experience and the functionality and reach of our Service.
If we enter into any future arrangements with business partners or other service that require access to your contact information, we will provide notice and an opportunity for you to opt out. In any event, we will require our business partners and service providers to maintain your information in confidence, and not to misuse it.
13. PROTECTION OF CHILDREN
WorkTrek is intended for a general audience, but is not directed to the use by children under the age of thirteen, who may not register without the verifiable consent of a parent or guardian. WorkTrek does not knowingly solicit or maintain any personal information of children under 13 years of age, and we will take steps to terminate any unauthorized underage registration of which we become aware.
14. USER CONTENT
As between WorkTrek and you, you are deemed to possess all right, title and interest in and to any User Content you submit or make available for inclusion via the Service. To the extent that you have the legal right to do so, however, you agree that by making the User Content available for inclusion via the Service, you agree to allow WorkTrek the right to use and display such User Content, in whole or in part, on the Service.
15. USAGE INFORMATION
16. INTELLECTUAL PROPERTY OWNERSHIP
The term “Intellectual Property Rights” means any and all now known or hereafter known tangible and intangible (i) rights associated with works of authorship throughout the universe, including, but not limited to, copyrights and moral rights, (ii) trademark and trade name rights and similar rights, (iii) trade secret rights, (iv) patents, designs, algorithms and other industrial property rights, (v) all other intellectual property and industrial property rights of every kind and nature throughout the universe and however designated, whether arising by operation of law, contract or license, and (vi) all registrations, initial applications, renewals, extensions, continuations, divisions or reissues hereof now or hereafter in force (including any rights in any of the foregoing). You agree that WorkTrek shall retain all right, title and ownership in and to the Service, the Site, Service Management Software, and all Content we provide you in connection with the Service, including, without limitation, all related Intellectual Property Rights represented by or embodied in our Service, Site, Service Management Software or Content. The term “Content” shall refer to all information, data, text, graphics or other materials we make available to you in connection with the Service. You shall have no rights in such Service, Site, Service Management Software or Content other than the limited right to use such Service, Site, Service Management Software or Content as provided herein. We will also own all right, title and interest in any suggestions, ideas, enhancements, requests, feedback, recommendations and other information you provide us relating to the Service.
17. SCRAPERS, BOTS, CRAWLERS AND SPIDERS
You agree that you will not use any robot, spider, site search, retrieval application or other manual or automatic device to retrieve, index, scrape, data mine or in any way gather or extract content on or available through the Site or our Service or reproduce or circumvent the navigational structure or presentation of the Site, or our Service.
You agree to indemnify and hold WorkTrek and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors harmless from any claim or demand, including but not limited to reasonable attorneys’ fees, made by any third party due to or arising out of User Content you submit, post, transmit, or otherwise make available through the Service, your use of the Service, your connection to the Service, any content you create, manage or control in connection with the Service, your violation of the terms of this Agreement, or your use of the Service in violation of any third party rights.
19. MODIFICATIONS TO SERVICE
You acknowledge that WorkTrek may establish general practices and limits concerning use of the Service. You further acknowledge that WorkTrek reserves the right to modify these general practices and limits from time to time. WorkTrek reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that WorkTrek shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service, in whole or in part.
20. TERM AND TERMINATION
This Agreement shall commence upon acceptance of your Registration Data and initial payment and shall continue thereafter until terminated. Either party may terminate this Agreement for material breach of its terms, if such breach is not remedied within ten (10) days after the date that written notice of breach is provided. You agree that WorkTrek may terminate your access to the Service for violations of this Agreement and/or requests by authorized law enforcement or other government agencies. Further, you acknowledge and agree that WorkTrek may suspend your access to the Service at any time, in the event WorkTrek reasonably believes that your use of the Service is negatively impacting the Service, or any other party’s ability to access the Service. Any breach of your payment obligations or unauthorized use of the Service will be deemed a material breach of this Agreement. We, in our sole discretion, may terminate your password account, or use of the Service if you breach or otherwise fail to comply with this Agreement
The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because WorkTrek has no control over such sites and resources, you acknowledge and agree that WorkTrek is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any third party Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that WorkTrek shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any third party Content, goods, or services available on or through any such site or resource.
22. DISCLAIMER OF WARRANTIES
You expressly understand and agree that your use of the Service is at your sole risk. The WorkTrek service is provided on an “as is” and “as available” basis. In the event of system or component failure, it is possible that for a certain period of time, you may not be able to enter new transactions, execute existing transactions, or modify or cancel transactions that were previously entered. System or component failure may also result in loss of orders or priority. WorkTrek and its affiliates, officers, employees, and licensors expressly disclaim all warranties of any kind, whether express, statutory, or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose or use, availability, non-interference with your enjoyment of the site or Service and non-infringement. WorkTrek and its affiliates, officers, employees, and licensors make no warranty that: (a) the Service will meet your requirements; (b) the Service will be uninterrupted, timely, completely secure, without delay, free from service degradation or error-free; and/or (c) the results that may be obtained from the use of the Service will be accurate or reliable. No advice or information, whether oral or written, obtained by you from WorkTrek or through or from the Service shall create any warranty not expressly stated in this Agreement.
23. LIMITATION OF LIABILITY
You expressly understand and agree that WorkTrek and its affiliates, officers, employees, agents, partners, and licensors shall not be liable to you (whether in contract or based on warranty, negligence, tort, strict liability or otherwise) for any indirect, incidental, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if WorkTrek has been advised of the possibility of such damages), resulting from the use of, or the inability to use, our site or Service. In any event, our total aggregate liability arising from or related to this Agreement or the Service shall be limited to your direct damages, not to exceed the fees actually paid to us during the most recent six month period immediately preceding the earliest event giving rise to our liability under this Agreement.
(m) Entire Agreement. This Agreement and any applicable Registration Form and Exhibit A constitutes the entire agreement between you and WorkTrek and governs your use of the Service, superseding any prior or contemporaneous agreements between you and WorkTrek with respect to the Service, whether written or oral.
(n) Choice of Law and Forum. This Agreement and the relationship between you and WorkTrek shall be governed by the laws of Croatia. You agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Zagreb, Croatia.
(o) Waiver and Severability of Terms. The failure of WorkTrek to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement will remain in full force and effect.
(p) Force Majeure. No party shall be liable to any other party for any failure or delay caused by force majeure and similar events beyond any party’s reasonable control, including, without limitation, acts of nature, terrorist acts, sabotage, or accidents. This force majeure provision shall not be applicable to your payment obligation under this Agreement.
(q) Independent Contractors. WorkTrek and you are independent contractors. None of the provisions of this Agreement or the provision of the Service hereunder shall be deemed to constitute a partnership, joint venture, franchisor-franchisee, employer-employee, or any other such relationship between the parties hereto, and neither party shall have any authority to bind the other in any manner except as expressly provided in this Agreement. Neither party shall have or hold itself out as having any right, authority or agency to act on behalf of the other party in any capacity or in any manner, except as may be specifically authorized in this Agreement. You assume full responsibility for the acts of your personnel and shall be solely responsible for their supervision, direction and control, compensation, benefits and taxes.
(r) Assignment. You may not assign this Agreement without our prior written approval. Any purported assignment in violation of this section shall be void. Any permitted assignment shall inure to the benefit of and be binding on the assigning party’s successor and assigns.
(s) No Third Party Beneficiaries. The Agreement does not create any unintended third party beneficiary rights.
(t) Electronic Notices. YOU AGREE TO THIS LICENSE ELECTRONICALLY. YOU AUTHORIZE US TO PROVIDE YOU ANY INFORMATION AND NOTICES REGARDING THE SERVICE (“NOTICES”) IN ELECTRONIC FORM. WE MAY PROVIDE NOTICES TO YOU (1) VIA E-MAIL IF YOU HAVE PROVIDED US WITH A VALID EMAIL ADDRESS OR (2) BY POSTING THE NOTICE ON A WEBSITE DESIGNATED BY US FOR THIS PURPOSE. The delivery of any Notice is effective when sent or posted by WorkTrek regardless of whether you read the Notice or actually receive the delivery. You can withdraw your consent to receive Notices electronically by discontinuing your use of the Service.
25. DELETION OF YOUR INFORMATION
Your personal information, as well as any User Content you make available for inclusion via the Service, belongs to you. If you want to delete your information from our system, you can do so at any time by contacting us. We will confirm your request (to verify that it’s really you) and we will delete your information as promptly as reasonably possible, but in any event within 15 business days from the date your request is confirmed. Once the deletion of your information has been completed, we will notify you.
26. CONTACTING US
If you have any questions or comments, or think we’ve overlooked something important to you, please feel free to email us at support (at) worktrek.com
Last Revised: January 29, 2018